Terms and Conditions

Welcome to Mulia Makmur Solution. Please read these Terms and Conditions (“Terms”) carefully before using our website. By accessing or using our services, you agree to be bound by these Terms.

1. General

  • This website is operated by CV Mulia Makmur Solution.
  • We reserve the right to update or change these Terms without prior notice.
  • By using the site after any changes, you accept the revised Terms.

2. Services

  • We offer digital services, IT consulting, and web development solutions.
  • Service descriptions and prices are accurate at the time of publication and may change without notice.
  • Transactions are considered valid once payment is completed.

3. Registration and Accounts

  • You must provide accurate and complete information when registering.
  • You are responsible for maintaining the confidentiality of your login credentials.
  • We reserve the right to suspend or terminate accounts that violate our policies.

4. Payment

  • Payments are processed securely through Midtrans using available methods (e.g., bank transfer, e-wallet, credit cards).
  • All transactions are in Indonesian Rupiah (IDR).
  • Successful payment confirmations will be handled by our system and Midtrans.

5. Refund Policy

  • Refunds can be requested within 7 business days of the transaction date.
  • Refunds apply only in cases of service failure or system error.
  • Refunds are processed within 14 business days to the original payment method.

6. Delivery and Activation

  • Digital services will be activated within 3 business days of payment confirmation.
  • Delays due to technical issues will be communicated accordingly.

7. Privacy Policy

  • We protect your personal data and use it solely for transactions and communication.
  • Your information will not be shared with third parties without your consent.

8. Limitation of Liability

  • We are not liable for any indirect losses or damages caused by using our services.
  • Our site may experience downtime due to maintenance or system updates.

9. Governing Law

  • These Terms are governed by the laws of the Republic of Indonesia.
  • Any disputes will be resolved under the jurisdiction of CV Mulia Makmur Solution’s registered office.
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